Jobs in Kürten

Be the trusted guide: Be the first point of contact for our users, expertly handling all customer queries via CRM and phone, covering everything from product features and technical issues to billing. Ensure user satisfaction: Identify and tailor solutions to individual needs, ensure timely responses, and suggest best practices to help users get the most out of OpenProject.

Lead and professionalise our training and consulting programme – from Getting started and System admin trainings to custom train-the-trainer formats, certifications and consulting engagements. Deliver engaging trainings, workshops and consulting sessions – remotely and in person, on-site at client premises and in our office – for audiences ranging from end users and system administrators to project leads and senior management.

Join our existing team of experienced and passionate senior developers and develop frontend and backend features and improvements to OpenProject in a secure, well-tested, and performant way. Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.

If you couldn't find the right role for you among our specific job postings, feel free to apply through this form with your CV and some words on why you would love to join OpenProject and what your ideal role would entail.

Build and maintain strong, long-lasting relationships with potential clients, with a focus on German-speaking customers, by identifying and tailoring solutions to their individual needs. Conduct demo sessions for OpenProject prospects (in person and remote) and clients based on customer needs. Negotiate tender and contract terms and conditions to meet both client and company needs.

Du betreust unsere deutschen und internationale Händler kaufmännisch und technisch. Du wandelst die Ideen unserer Händler in neue Features um. Du optimierst die Händler-Performance auf Basis unserer KPIs. Du arbeitest eng mit dem Marktplatz Controlling zusammen. Du identifizierst und planst Deal-Angebote.

Du betreust gewerbliche Kunden im Innendienst und bist eine verlässliche Ansprechperson für Vertragsfragen, Angebote und Schadenfälle. Du prüfst versicherungstechnische Fragestellungen, erstellst individuelle Angebote, begleitest Vertragsangelegenheiten und bearbeitest Schäden von der ersten Meldung bis zur Regulierung.